Welcome to our online remote support please
select an option below. The cost of
remote support is $50 per incident unless you have a service
contract. In some cases it may be required for you to bring in
your system into the store for repair. Remote support is
available 24 hours a day 7 days a week. Should you have problems
connecting, please make sure your pop-up blockers are turned off and
that you have internet service. If you are still having problems
connecting, you may need to restart your computer in safe mode. Call
during our normal business hours at (773) 761-3555 if you are having
trouble connecting remotely.
Disclaimer: If we are unable to fix your system remotely, you
will only be charged a $25 diagnostic fee instead of the full amount
unless you have a service contract. The remote support fix is guaranteed
for 30 days. You will not be charged another incident, if the computer
problem comes back through no fault of your own. This does not apply to
virus/spy ware infection!
OPTION 1
I have a service contract or I'm a
returning customer from a previous incident. You will need your username
and password for the next screen.
OPTION 2
I have a new service issue and do not
have a service contract. Please have your credit card ready.
OPTION 3
I would like to Sign-up for support contract
Having trouble? Need to dispute a charge on your credit card from us?
Location
7301 N. Sheridan Rd. Chicago, IL 60626 (At Chase & Sheridan, 1 block North of Touhy)
